FAQ & policies
Quick answers about prices, booking and your arrival.
Prices and booking
How much is a transfer to my hotel?
It depends on your hotel’s zone and the vehicle. Transfers to San José del Cabo start at $60 per vehicle.
See all ratesIs the price per person?
No. Prices are per vehicle, so your whole group shares one price.
Which vehicle do I need?
A Suburban for up to 5 passengers, a Hiace for up to 9, and a Transit or Sprinter for up to 15.
Are prices one way or round trip?
Confirmar si las tarifas del tablero son por trayecto sencillo o redondo.
Do prices include taxes?
Confirmar si los precios incluyen impuestos.
Can I pay in Mexican pesos?
Precio en pesos o regla de conversión, y formas de pago.
How do I book?
Transfers: online, with the Book a transfer button. City Tour: on WhatsApp.
At the airport
Where do I meet my driver?
Punto de encuentro exacto en la Terminal 1 y la Terminal 2.
What does the driver’s sign say?
Texto exacto del letrero (por ejemplo, nombre del pasajero o del negocio).
What if my flight is delayed?
Política de retrasos de vuelo.
How long will my driver wait?
Tiempo de espera sin costo.
On the ride
Is there a luggage limit?
No. There’s no luggage limit on any transfer.
What’s included?
A bottle of water per person and air‑conditioning in every vehicle.
Do you have child seats?
Disponibilidad y costo de sillas para niños.
Is there a night surcharge?
Si existe cargo nocturno, horario y monto.
Changes and cancellations
Can I change or cancel my booking?
Política de cambios y cancelación: plazos y reembolsos.
City Tour
Do you offer tours?
Yes. The Cabo San Lucas City Tour runs five hours, Monday to Saturday, with departures at 8 am from San José del Cabo, 8:30 am from the Tourist Corridor and 9 am from Cabo San Lucas.
See the tourStill have a question?
Message us on WhatsApp or call +52 (624) 247 5014.